Applications provide the backbone for many of your business intiatives. Having a partner that can maintain your existing applications allows your internal group to shift focus to strategic and forward-looking IT initiatives. After all, the maintenance of your application is about business - not just technology. The decision of how you preserve the integrity of core business applications, manage changes in infrastructure, and improve operational costs is an essential step in the application management lifecycle.

MSA Groups's Application Management Services (MAMS) work to significantly reduce the cost of maintaining legacy systems. MAMS offers ways to improve existing customer applications and enhance them in response to the widening market demands.

MAMS delivers a full range of application support capabilities including:

Production support: Performance monitoring, document support, patches, upgrades, user testing.

Application maintenance: Break/fix, level 2 email support, problem management.

Small-scale enhancements: Release management, user requests, application advice.

Service management: Client support (Portal Access), change management, service reporting.